Indian Railway Catering and Tourism Corporation (IRCTC)
Indian Railway Catering and Tourism Corporation (IRCTC) is a public sector undertaking of the Government of India that provides catering, tourism, and online ticketing services for Indian Railways. IRCTC was incorporated on 27 September 1999 and is headquartered in New Delhi, India.
IRCTC is one of the largest and most successful public sector undertakings in India. The company has a turnover of over ₹100 billion (US$1.3 billion) and employs over 10,000 people. IRCTC operates a wide range of services, including:
- Catering: IRCTC provides catering services to passengers on Indian Railways trains. The company operates over 100,000 catering outlets on trains and at railway stations. RCTC catering services
- Tourism: IRCTC offers a variety of tourism packages, including rail tours, bus tours, and air tours. The company also operates a number of hotels and resorts. tourism services
- Online ticketing: IRCTC is the official online ticketing agent for Indian Railways. The company allows passengers to book train tickets online, as well as bus tickets and air tickets. IRCTC online ticketing services.
IRCTC has been praised for its efficiency and customer service. The company has won several awards, including the National Award for Excellence in Public Sector Undertakings.
IRCTC’s Impact on Indian Railways
IRCTC has had a major impact on Indian Railways. The company has helped to improve the quality of food and service on trains, and it has also made it easier for passengers to book tickets. IRCTC has also helped to increase revenue for Indian Railways.
IRCTC’s Future Plans
IRCTC plans to expand its services in the future. The company plans to offer more tourism packages, and it also plans to operate more hotels and resorts. IRCTC also plans to expand its online ticketing services.
Conclusion
IRCTC is a valuable asset to Indian Railways. The company has helped to improve the quality of service on trains, and it has also made it easier for passengers to book tickets. IRCTC is a successful public sector undertaking, and it is well-positioned for future growth.
Contact IRCTC
To learn more about IRCTC, please visit the company’s website at www.irctc.co.in or call +91-11-23340707.